Privacy Policy

1. Introduction

At D9 Family Spa, accessible from Fortune Square-1, Chala, Vapi, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by D9 Family Spa and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at +91 93271 66817.

2. Consent

By using our website or booking therapies with us, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly via Phone, WhatsApp, or through appointment requests, we may receive additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our spa booking services
• Improve, personalize, and expand our customer experiences
• Understand and analyze how visitors interact with our website
• Communicate with you directly, including for customer service, appointment scheduling, and spa timing updates
• Send you notifications and booking confirmations via SMS, WhatsApp, or Telephone
• Prevent fraudulent bookings or unauthorized transactions

5. Log Files

D9 Family Spa follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

6. Cookies and Web Beacons

Like any other website, D9 Family Spa uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

7. Third Party Privacy Policies

D9 Family Spa's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

D9 Family Spa does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.